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‘Stop selling space & start selling confidence’

In his column, Ranganathan Somanathan, Global Chief Growth Officer at billups, writes why accountability and storytelling now define the next chapter of Out-of-Home advertising, in this piece that serves as a playbook for measurable OOH.

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The New Age of Accountability in OOH 

Let’s be honest, this industry has changed. Across cities from New York to New Delhi, one truth is reshaping Out-of-Home: measurability is now the metric that matters most. 

Not long ago, OOH was a gut game. You sold location, scale, and visibility. And if a brand believed in your site, that was that. But belief alone doesn’t cut it anymore. Advertisers don’t just want space; they want outcomes. 

And that’s forcing every media owner from the team running digital screens in Times Square to the operator managing a transit wrap in Mumbai to tell a different kind of story. One rooted in data, transparency, and audience truth. 

We’ll be real, this shift hasn’t been easy. Even at billups, we’ve had to learn how to make data feel human. Early on, we’d drown clients in dashboards and charts. It looked impressive, sure, but it didn’t connect. Because numbers don’t move people. Stories do. 

For years, measurement was OOH’s missing link. Now, it’s our superpower if we use it right. 

From Visibility to Value 

Here’s the thing: location still matters, but outcomes matter more. 

Advertisers expect evidence. They want to know who saw their message, when they saw it, and what changed as a result. Did it drive awareness? Did it build consideration? Did it move the needle? For media owners, that’s not a threat, it’s an opportunity. 

By combining mobility data, audience modeling, and creative analytics, you can prove not just exposure but impact. You stop selling space and start selling confidence. 

In practice, this looks like the Cognitiv campaign in NYC, where billups leveraged attention metrics and real-time optimisation to deliver 58.5 million impressions, attention scores up to 99%, and a 650% lift in LinkedIn search. That one insight turned a “media buy” into a multi-year partnership. Because when you can show results, you stop being a vendor and start being a strategic partner. 

The Shift Happening Across Markets 

In the U.S., U.K., and parts of Europe, OOH measurability is already table stakes. Campaigns are tracked through exposure metrics, mobile attribution, and brand lift studies. But what’s exciting right now is how fast India is catching up and, in some ways, leaping ahead. 

When a person walks through Gurugram or Bengaluru, they see data-enabled screens and transit networks popping up at most places. 

And here’s the kicker: India’s media owners don’t have to retrofit legacy systems; they can build for measurability from day one. 

With mobile penetration close to 100% and audiences that live in data-rich ecosystems, India has the chance to turn every impression into proof of performance. That’s a massive advantage and a chance to lead globally, not follow. 

Telling the Story Behind the Numbers 

Let’s pause for a second. Because here’s where so many go wrong: they treat data as the story. But data isn’t the story, it’s the evidence. 

Advertisers don’t just want metrics; they want meaning. They want to know why those impressions matter and who those people were in that moment. Take a high-traffic site in Lower Parel. It’s not valuable because it can rack up to 2 million impressions or more; it’s valuable because it reaches decision-makers on their way to make actual decisions. 

That’s where analytics meets empathy. When you humanize the numbers, when you connect measurement to behavior, you transform metrics into marketing insight. 

That’s the bridge between credibility and conversion. And it’s the hardest, most human work we do. 

Making Measurability the Message 

Here’s the big unlock: you don’t need to overhaul your business. You just need to reframe your story. 

Four shifts can change everything:

1.Lead with the audience, not the address.

Start every pitch with who the inventory reaches, not where it sits.

2. Visualize performance.

Turn static decks into living dashboards that make ROI tangible and alive.

3. Integrate with omnichannel planning.

Position OOH as measurable, attributable, and essential right alongside digital. 

4. Educate the ecosystem.

Teach clients how measurement works. It builds trust, not just transparency. 

When measurement becomes your message, your inventory becomes insight. You’re not just selling a surface, you’re selling certainty. 

From Space to Certainty 

Let’s face it – OOH’s superpower has always been visibility. But its future? That lies in verifiability. 

For media owners, this is the moment to shift the narrative from selling square feet to offering measurable certainty. Across continents, advertisers are saying the same thing: “Show me it works. And now, for the first time in OOH’s history, we actually can. 

At billups, we’ve learned that art and science don’t compete; they complete each other. 

When creativity meets credibility, that’s where OOH shines brightest. Because in this new era, measurability isn’t just a metric, it’s a mindset. 

And those who embrace it with clarity, honesty, and a bit of courage will define the next era of Out-of-Home, one verified moment at a time. 

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